Effective 1 August 2026 · version 2.0
These Terms of Use govern access to the www.globalatech.cloud website and use of the Freight Opportunity Engine (the “Platform”), provided by GLOBALATECH LTDA., registered under Brazilian company number (CNPJ) 68.518.193/0001-00, with its registered office in Itajaí, Santa Catarina, Brazil (“GlobalaTech”).
By browsing the site, submitting an application or using the Platform, you declare that you have read and accepted these Terms and the Privacy Policy. If you do not agree with any point, do not use the service.
Where acceptance is given on behalf of a company, you declare that you have authority to bind it. References to “you” or “Customer” extend to the company represented.
The Platform is a business (B2B) service, intended for duly incorporated legal entities operating in freight forwarding, international transport or related activities. There is no offering to individual consumers; the relationship governed here is between companies acting in the course of their economic activities.
Requirements are: a valid CNPJ registration or equivalent tax registration in the country of origin, and a legal representative over 18 years of age.
The Freight Opportunity Engine is in beta, under the Founding Customer Program. This is stated plainly and not as a formality: the product is under active construction, features may change, be postponed or be removed, and failures may occur. Anyone joining the program accepts living with that in exchange for founding customer terms.
During the beta, access to the Platform is exclusive to the companies selected for the program. There is no public demo, no open trial period and no self-service signup.
GlobalaTech undertakes to give reasonable advance notice of material feature changes and to preserve Customer data throughout those changes.
Submitting the application form creates no right to a seat and no obligation to contract for either party. Selection is discretionary and follows the criteria published on the Founding Program page.
Information provided in the application must be truthful. False information about the company, its size or its operation entitles us to reject the application or terminate participation, with no right to compensation.
The economic terms of the program — activation amount, Founding Customer Credit, referral rules, the 30-day activation window and the brand exposure clause — are set out in the program agreement, a separate document signed at activation. In the event of any conflict between these Terms and the program agreement regarding the program, the program agreement prevails.
Access is personal and non-transferable. The Customer is responsible for:
The number of enabled users corresponds to the contracted plan. Adding users may result in an adjustment of amounts, according to the plan in force.
The Customer and its users must not:
Breach entitles us to suspend access immediately, without prejudice to other applicable remedies.
The Platform, its source code, architecture, interfaces, brand, logos and documentation belong to GlobalaTech and are protected by intellectual property law. These Terms grant the Customer a limited, temporary, revocable, non-exclusive and non-transferable licence to use, restricted to the term of the contract and to the purposes set out here. Nothing transfers ownership.
Suggestions and criticism sent by the Customer may be used freely by GlobalaTech to improve the product, without giving rise to remuneration or co-ownership — which does not affect the Customer's ownership of its own data.
Use of the Customer's logo and name in GlobalaTech material requires authorisation, as set out in the program agreement.
The data the Customer enters into the Platform — customer base, contacts, rates, quotes and other operational records — remains the Customer's property. GlobalaTech processes it as a processor, solely to provide the service, and does not use it for purposes of its own, does not commercialise it and does not use it to train third-party artificial intelligence models.
Each party undertakes to keep confidential the other party's confidential information to which it has access, during the term and for 5 years after it ends.
Once the relationship ends, the Customer may request extraction of its data in a structured format within 30 days of termination. After that period, data may be deleted, subject to statutory retention periods.
During the beta, GlobalaTech collects aggregated usage telemetry as described in the Privacy Policy and the program agreement, without access to individual operational records for that purpose.
During the beta there is no public price list on the website. The amounts applicable to each founding Customer, the Founding Customer Credit, the referral rules and the adjustment terms are set out in the program agreement and in the accepted commercial proposal.
Unless the program agreement provides otherwise: billing is monthly and in advance; amounts are expressed in United States dollars; credits granted offset invoices, do not create a negative balance, are not refundable, redeemable for cash or transferable, and any surplus balance rolls over to subsequent invoices.
Late payment subjects the Customer to monetary adjustment, interest of 1% per month and a 2% penalty, and entitles us to suspend access after prior notice, without that constituting termination.
GlobalaTech will use commercially reasonable efforts to keep the Platform available, and may carry out scheduled maintenance, preferably outside Brazilian business hours, with prior notice where there is material impact.
There is no service level agreement (SLA) with guaranteed availability during the beta. We say so expressly so as not to create an expectation the product's stage cannot support. A formal SLA may be offered after the beta concludes.
Support for founding Customers is provided through a direct channel, on business days, during Brazilian business hours.
The Platform is provided as is, having regard to its beta stage. GlobalaTech does not warrant that the service will be uninterrupted, error-free or fit for a specific purpose not agreed in writing.
Artificial intelligence features produce suggestions, which require human review before any commercial decision. GlobalaTech is not liable for decisions taken solely on the basis of automated output, nor for the accuracy of data supplied by third parties or entered by the Customer.
To the maximum extent permitted by law, GlobalaTech's total liability for losses and damages relating to these Terms is limited to the amount actually paid by the Customer in the 12 months preceding the event. Neither party will be liable for loss of profits, loss of commercial opportunity or indirect damages.
These limits do not apply to wilful misconduct, fraud, breach of confidentiality or of intellectual property rights, nor to cases where the law prohibits limitation.
These Terms apply for as long as access to the site or the Platform continues.
The Customer may terminate at any time on 30 days' notice, with amounts for the current cycle remaining due. GlobalaTech may terminate on the same 30 days' notice, or immediately in the event of breach of these Terms, unlawful use, or default not remedied within 15 days of notice.
Termination gives rise to no right to a refund of program credits, as set out in section 9, and is subject to the data extraction period in section 8.
These Terms may be updated. The effective date at the top indicates the applicable version. Material changes will be communicated by email at least 30 days in advance; continued use after that period constitutes acceptance. If the Customer disagrees, it may terminate without additional charge before the effective date.
These Terms are governed by the laws of the Federative Republic of Brazil. The parties elect the courts of the District of Itajaí, Santa Catarina to settle disputes arising from these Terms, waiving any other, however privileged.
If any provision is held invalid, the remainder stays in full force.
GLOBALATECH LTDA. · CNPJ 68.518.193/0001-00 · Itajaí, Santa Catarina, Brazil · contato@globalatech.cloud